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Aprons Lauren here each week. You hear me tell you a story of business failure, but I don't do it alone. I'm one of three folks working on spectacular failures spending significant. I'm making a factual and fascinating show and it takes a lot of effort and resources truly and we want to know that you're with us as a non-profit show donations are super important part of our budget. The average person gives about $45 join them or gives generously as you're able and since it's election season and all your donation today is a vote for another season of spectacular failure. So cast your vote at spectacular failures. Org donate. Thanks PanAm layover Lounge in Columbus, Ohio. They're in desperate need of some cocktails. It's cold out and they need to warm up inside. They are welcomed by an enthusiastic man wearing a very blue pan.
I am still here is your boarding pass if you want to hang out here for a minute. We'll get your boy momentarily.
That's our next created by the flight person. Julia and Francis will be our hope that you need whatsoever. Please feel free to ask them the women and their coats to an air hostess and settling with her husband's for some pre-flight cocktails pretty soon. They'll be ditching this rust belt drive for the John ho Vibes and pristine pink beaches of Sunny Hawaii non-stop service to Hawaii on our new 747 to just roll off the assembly line. So hopefully you guys are interested in an adventure right now.
Boy, howdy are Jerry and Beth ever interested in adventure and Cocktails? Mostly just cocktail they each order the Beach Blanket Bingo a rum drink that serve on fire which they love and the free cigarettes. They love those too, but you let me see.
Wow, that was quite a flourish, right? That's how you was Jerry look like a regular Virginia Slims go. Don't go thinking. I was actually encouraging any nicotine consumption. The cigarettes were fake. In fact, this whole place is fake the entire Lounge decorated with Pan Am memorabilia from cookbooks to carry on isn't really a lounge at all. It's just an empty retail space in a cool loft apartment building the Hawaiian themed drinks. They're real, but the Tiki Bar isn't the first tsar and the ticket agent a real people but they don't work for Pan Am, they run something cold. Gorillas Cinema an immersive experience company from Cincinnati and the Pan Am live Lounge their creation. It's meant to be a throwback to a time when flying was exciting and glamorous and not all coffin-sized bathrooms in basic economy where you have to pay $15 to get one peanut when you flew PanAm you got exceptional food exceptional cocktails.
What's in a Mai bring Pan Am and that Nostalgia to the modern-day? So we created this Lounge that is kind of a a make-believe of sorts of creating the experience of what it would be like to fly on a plane and plain out without actually going into the airplane. So how do you create the experience of flight on the world's most experienced Airline as it called itself as an international air carrier Pan Am closed up shop in 1991, but for decades Pan Am have been America's chosen instrument is de facto flag carrier synonymous with game-changing Innovation International jet-setting and white glove service, but it wasn't to last a government-set on deregulation and unprecedented terrorist attack and a series of disastrous business move grounded the world's most experienced Airline for good. I'm Lauren over and from American public media.
Spectacular failures the show the manages to find room in the overhead bin, even though failure is always trying to hug the space.
End trip grew up in what he calls and Airline family. Basically the family station wagon was an airplane 7 days old and was picked up by dad at the Doctor's Hospital in New York in a seaplane like the kind of plane that lands and takes off from water and probably doesn't have any seat belts for a room for a car seat. Anyways, Dad. We're all bundled into the sea plane took off from the East River and flew out to Easthampton, which was this home was the head of Pan American Airways and planes were his life. They had been since the time he was a tyke the story is that he was 10 years old and his father took him down to the foot of Manhattan and they Wright brothers flying around the Statue of Liberty, and he used to go to Central Park with his little model airplanes a building from a early age he had interest as I think a lot of boys.
Age did Evers freshman year Yale one trip left college and join the Navy where he got his pilot's license flying bombers at night without any lights sounds dangerous, but also very sort of Humphrey Bogart after the military trip return to college got his degree and like a good Yale man. Got a job on Wall Street with selling bonds steps from where he'd watch. The thrilling Wright brothers wasn't for him. So he ditched the world of finance and found it a little Airline called Long Island Airways Surplus Navy aircraft from the war and he fix them up put new engines in them and use them to fly me a wealthy people do about the Hamptons in the summer and Atlantic City also had a little sideline hustle is a bootlegger. He'd fly up to Canada Packers playing with booze and head back to New York.
I mean it was Prohibition times after all the Blue Bloods needed their g&t.
Over the next couple of years trips interest in the nascent Aviation business grew so we drafted as well be PALS like no brag. He's the Rockefellers in the Whitney's into investing in a new Airline Venture. Now, this was a late 1920s outside of occasional private place. The Hamptons most people with means traveled by train or by ship passenger planes weren't really a thing until one trip really made the missing but we're getting ahead of ourselves before planes carry people too far off lands They Carried male in the United States commercial Aviation really began following two major actions by the US Congress. That's Janet bednarek. She's a history professor at the University of Dayton and an expert in aviation. History one was the passage of the airmail act which turned over the air mail routes that have been pioneered by the post office to private carriers.
And the second was the air Commerce Act which set up regulations for any new Airlines in airplanes that came about as a result of turning over the post offices are Mail system to private carriers get into the messy business of flying mail around it. So it contracted with private companies sometimes just to dude with a plane to ship the post hither and yon, and one of those carriers was one trip II Aviation Venture the newly-formed Pan American Airways in 1927 Congress put out for bid the contract to carry the mail in Latin America.
And it was actually a German company that wanted to bid on it. But a to American US Army Air corps officers decided that they did not want a German air carrier carrying the u.s. Mail in Latin America because they were worried about the security of the Panama Canal. So thanks to a little jingoism trips vision of running a commercial airline was realized Pan Am started carrying sacks of male between Key West and Havana from there the airline expanded its bleed and its services. Now this was at a time when taking to the skies was still straight up Wizardry like this old timey movie sets in 1927 the same year pan Amazon off the ground famed Aviator Charles Lindbergh became the first person to fly across the Atlantic Ocean solo. It took him 33 and a half hours and when he
Under the US was founded as a national hero.
Julie got real into Eugenics and Nazi sympathizing then he wasn't such a hero was he but the collective excitement around air travel couldn't be denied, even though the early days of flying were the pits see back in the day the cabins weren't pressurized. So you flew through whether you flew through a lot of turbulence, you could get very ill some of the very early airliners actually had windows that could open ways. You could actually an early passenger plane open a window and throw up out the side. Yes. Yes, incredible and also terrifying
Now I'm going to draw a line straight from one trips entrepreneurial alone to me not hanging my head out of an airplane window to barf. Here's why I'm sure it was all about Innovation. Not only did he want to grow the aviation business by Landing more air mail routes and eventually fairing fancies to Exotic destinations. We also wanted bigger better faster plain. You just love the technology of it all in the envelope for me to find a next episode of step in the future of Aviation and he may have gotten that little bit ahead of himself and not understanding the market. I think what would prove the business in those days? So that first decade was the his commitment to the new successive generations of aircraft. One of the planes trip commission was the Clipper this was essentially a giant flying boat. It had four massive propellers and a big hole they can finally
Carry passengers because the Clipper took off and landed in water. It allowed pain and reach locales that didn't yet have airport infrastructure and that meant the potential to travel to even farther off land before the Clipper no, passenger planes and flown transoceanic flight, but one trip New his plane can make those long Journeys and he knew that passengers would want to take the risk. He just made the powers-that-be to believe in him and his aircraft because investors were like no flipping way want rip your bananas so they needed to be won over.
Here's a fictionalized version of trips motivational speechifying from the 1936 film China clipper.
the Wright brothers
what you meant?
But it's going to take more than some cheerleading from trip to get his Clipper Fleet flying across oceans for one. There were no Aviation maps for the police's trip. Wanted to go Minor Detail. So we had to charge them himself. What do you do when everybody says you can't do it and there's no possible way and there's you can't see any solution. Well, you go to the New York Public Library and that's exactly what trip did that's because he wrote about Pan Am in his book moonshots how to nurture the crazy ideas that win Wars cure diseases and transform Industries. So it goes into the New York Public Library get some old maps and some old chart and he discovers a couple of Uncharted Islands peanuts are buried in the back of these old maps and one of them was Wake Island, then there was midway, then there was Guam and all of these at the time we're not well known.
I'm some sort of historic claim over these places colonialism is trash but it worked in trips favor, especially since he was Pals with FDR. So he pulls a couple of strings and he actually talked to the president who makes a phone call in as you can. Imagine when the president makes a phone call all of a sudden the Army starts jumping it said, yes, sir. Mr. Trip. You want the contract to build a base there? That sounds fine. So working his presidential connections trip basically got the US government to build bases on these far-flung Island. So his Clippers could stop over on their way to Japan or the Philippines. That's some legit influence Braun.
In 1936 the first Pan Am Trans Pacific passenger flight Lieutenant Sisko and 7 Days Later landed in Manila a ticket cost about $1,700 which in 2020 money would be about $32,000 but people pay the big ticket prices and one trips Airline took off take that Skeptics aviation industry. The international aviation industry was going to be a great factor in bringing greater understanding among nations of the world and peoples of the world after PanAm conquer the Pacific routes in the mid-1930s the airline cruised into a. Of explosive growth in competition particularly between trip and Howard Hughes the movie Mogul turned Airline owner Hughes control the Rival Airline TWA and was pushing it to be number one. Their rivalry was captured in the 2004 biopic The Aviator during no.
Bachelor Leo DiCaprio as an increasingly unstable Hughes and Alec Baldwin as the Patrician trip here. They are very slowly debating the feasibility of flying passengers across the Atlantic.
Paris I'm sorry for all the gross food sounds in your ears right now. They're eating his supper club. What can you do?
Well NM welcomes you.
We're overbooked. Is it is it such a burden on your trips company was miles out in front of its competitors largely because of trips political connections and fearlessness and his deep love affair with airplanes didn't hurt says stuff a call to win one trip founded Pan Am in 1927, he was as wild Innovative product engineer type of Designing and working on better if planes and better engine bigger faster better. I met succeed. He helps grow Panama to the most famous airline in the world than whether airline has ever achieved the scale and fame that they did through the 1940s and 50s PanAm continue to soar the world became ever smaller for those who could afford a ticket on one of her trips Clippers and then came for have seed biggest disruptor in aviation history the Boeing
So fast and so little time until now until the birth of his new age the age of the jet.
Got the Trap.
In 1958 Pan Am made history again when it ushered in the jet age with a flight from New York to Paris on the Boeing 707 a US Army Band serenade of the 111 passengers as they walked out on the tarmac and up the stairs to the jetliner. The first jet named Clipper America made its maiden voyage across the Atlantic in just six and a half hours rather than the ninth a prop plane three years to circle the globe and Americans jet Livery can fly around the world in less than three days wasn't the only perk of the jetliners. We also flew above the weather making for a smoother flight Plus without the rumbling of propellers the flight felt no different than traveling on a bus or train and then there was the service and the service was man. It was next level. I'm talking a full selection of magazines games for the kids a rump roast sliced seats.
You want to give lit on the rocks or maybe a Manhattan served and proper bar? We're not a problem for the flight attendants / bartenders. Leave your Pall Malls at home. No worries. The stewardesses were happy to provide cigarettes cigarettes attractively decorated air condition, but draft break no video passengers could not look more pleased to be hurtling through space any jet-powered in tube of the powder rooms, which look like those in a private home. Okay, the lady powdering their noses in Airplane bathrooms that are truly bigger than my bathroom at home looking 2 Chainz from the pale pink of dawn through all the variations to the dark blue of nuts omigod. You would not believe that the lady chair recline so much that it's basically a lazy boy right now.
The flight attendant is talking her in with a real blanket is a full size pillow. She's recline like she's going to watch Leave it to Beaver and oh did I mention she's getting in why was I not alive in the jet age?
Put Panama dream. It wasn't just great for passengers. The airline had real cash for the pilots and crew as well Robert Gant began his flying career with Pan Am in 1965 the height of cool for the airlines. He was part of a crop of military Flyboys who began flying for Panem after their service was over in 1965. We could have gone with any airline in the country in America United download, but to me it was the Pan Am was the creme-de-la-creme they had the most International routes in the whole world glamorous places and instead of Kansas City and Topeka and Detroit me, but the truth was that PanAm traded on the glamour of international travel during to Distant Shores and all that damn speak the world seems by turns and possibly vast and suddenly
That's about looking back on. It was pretty exotic in the mid-60s still. Do you knew her flight attendants were all single had to be and about half of more foreign Nationals is your French girls British girls. Japanese girls Swedish me on Normandy and gorgeous and Lou Rawls. We landed in heaven. Well, okay, they were women on girls, but the Pan Am Pilots call themselves Sky gone. So what do you expect during handstand? Your is a Pan Am pilot the airline became synonymous with service in style and international jet-setting the fancies loved it. If you don't believe me, maybe you'll believe my friend legendary actress Joan Crawford. I try to fly Panem you see I'm not crazy about flying butt. Panem is the world's most experienced Airline. I don't know what that means to you.
But I do know what it means to me at its peak in the 1960s was the second most recognizable brand in the US behind Coca-Cola. It was the first airline to fly passengers across the Pacific and the Atlantic it was the first to fly Jets and it was the first to serve lobster tails on Fine China in 1963 Pan Am built it soaring 59 story brutalist headquarters in New York City still one of the tallest buildings in the US Pan Am brought the Beatles to America for the first time in 1964. And in 1968 Stanley Kubrick enshrined the airline in his science-fiction epic 2001 A Space Odyssey. The Brand's influence on the culture of the day was undeniable one trip made the world smaller. He was the old guy got in 40 years trip and taken Pan Am from an island-hopping air mail carrier to a global Transportation Juggernaut, but in 1968 trip, hung up his wings and retired from the
Though not before making a big final move dropping a half billion dollars for 25 new Boeing 747 a model that trip pushed the aircraft company to create the plane revolutionized international air travel, but Pam's risky purchase was the first in the series of events that would ultimately lead to the Behemoth downfall.
We're going to take a quick break when we come back how the world's most experienced airline has trouble getting off the ground. Thanks to a recession a terrorist attack and a whole load of debt in the cargo hold.
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Wen Wendy soup next got hired to work for Pan Am in the 1970s, it felt like the height of sheet. I remember my friends and my family they were just in awe because I let you know Pan Am really hire the cream-of-the-crop. Can I come as a flight attendant on the world's most experienced Airline and as such the standards were very high like maybe a little too high. How did you have to present yourself? What were the rules around that well that was part of that equation that I was terrified about because for my for my final interview as pretty much starved to it, like I know I think I was like a hundred and three pounds or something in that we had a little allotment if you are small medium or large boned
So my maximum weight with my uniform on was a hundred and five cuz I'm small boned and I'm only 5 to I think we can all acknowledge. There's something deeply troubling about this my roommate after training in Miami. She was fired for being 4 lb overweight I know is that it's just I mean for now I can for pounds is like gravy. I'd like one hamburger and you have your. Your job even though she came aboard just after pan am's Golden Age the airline still had its glamourous five it on the Intercontinental Hotel chain. So connect always stayed in luxury. Plus there was still fancy champagne and first class and the food on the plane came from Maxine's of Paris, which of the time was the most famous restaurant in the world, but the seventies were rough time for Pan Am if you were my
Right before one trip left the company he put in a half-billion-dollar order for 25 the most sophisticated plane to fly the friendly Skies. The 747 is pushed air travel into a new Stratosphere hearing more people than any plane had before but says our pal Janet bednarek from the University of Dayton. The timing was just all wrong. You get the first of the oil shocks. There's a recession going on the planes were very very expensive. And so yeah, that's when PanAm debt burden begins to become what weighs them down and an essentially will end with their demise.
Trip spend a lot of time building the greatest commercial air fleet in the world, but he didn't burn a lot of energy on the small ball stuff like developing a better booking system or creating a frequent flyer program like his competitors were doing his eyes were on the prestige says softly Bacall though, ultimately to pan am's detriment after a while that wheel that cycle of let's build a bigger faster better playing a bigger faster better playing carry more passengers further and further after a while that cycle that wheel turns one too many times and boom. You're left with some big giant product with no Market that nobody wants in 1973 the OPEC nations proclaimed an oil embargo and gas became a bajillion dollars, very inconvenient specially when PanAm add hangers full of fancy new Jets, then from 73 to 75. There was a worldwide recession and you know what people don't want to do in a recession.
When big cash flying to Tahiti or Tokyo or hell even Hawaii so Pam's brand-spanking-new 747s were flying all over the world with loads of empty seats and that wasn't good for business a lot of kind of the Carefree glamour of the jet age begins to wear a fairly thin during the 1970s by the end of the airline industry would fly through the greatest turbulence. It has ever experienced before we can talk about that. We have to know a little something about the business of the modern airline industry because just like your old Facebook relationship status. It's complicated Airlines ORD Aviation business is similar to any other businesses are selling a product pretty much which is a seed that you buy on any of those websites that sofmed abdelghani. He's a professor at Embry-Riddle Aeronautical University Business School in the business of flying is his expertise. So I'm his face the aviation in
She seems like it's just about sales sell enough tickets at the right price to the right. That's the nation's and you should be fine. When does any industry that's that huge get to be that basic never have line management to Arnold working on your own you are interacting with many other entities in the industry including government including airports, including customers including the alliance partners are competition aircraft suppliers and and and so on so most likely your decision will be impacted by one of those surrounding entities at which adds another layer of complexity of of the business of their home countries as well as foreign Nations. Do you use some sexy business? Jargon, there are a lot of stakeholders and the more moving pieces of business has the more things can go kaput is when you see many airlines
Go to the graveyard and that's exactly what happened in 1978.
78 in addition to being the year of my glorious.
Are the airline deregulation happen and boy that was a real buzzkill basically the federal government want to choose for a competition in an industry that up to that point didn't have much for the most part the ticket prices to particular destinations were standardized the prices were all set by the the Civil Aeronautics board until 1978. And so having the best the most glamorous service was the way you compete it which is why Pan Am spent so much money on White Glove amenities the airlines all competed to have no the best meal the most comfortable seeds. The prettiest stewardess is the the largest segment of the traveling population were men traveling on business and the airline thought that you know, pretty girls would appeal to that segment of the traveling public gag, whatever the airline industry has been regulated like that since the Great Depression says
Call Stephen Dempsey it easy director emeritus of The Institute of air and space law and McGill University and an expert and Airline deregulation. In order to assure of American industry in Italian economic Freefall at the are regulated just about everything idea was simply to have the government stabilize the infrastructure Industries. So at the time he was not just a regulation Airlines is regulation of all modes of transportation is regulation of Securities the regulations of radio communication to stabilize the economy and it and it had that effect. It stabilized those Industries in as a consequence with the infrastructure stable. We eventually could rebuild the economy.
Looks like we've had 40 Years of stabilization were stable enough already enough with the stabilization your babies. We want to get our free market on airline deregulation Act of 1978 was designed explicitly so that in one phase there would be more opportunities for carriers to fly to new routes that they are not like that and then another that be an opportunity for carriers to extricate themselves from Roots that they would prefer not to fly. It'll be more pricing flexibility but not totally deregulated until 1985 and like a good expert Source Dempsey has an analogy for airline deregulation that we can all understand you'd sort of like if you took zoo animals
And you decided to take them out of the zoo and then put them in the wild. They might have a little difficulty at first you surviving in that's that's kind of what the airlines were. They were they were used to a and environment of managed competition for themselves in the plains of the Serengeti to deregulation within the industry. I mean what zoo animal after years of getting taken care of once to fend for itself in the wild but as Alfred Kahn Chief Architect and deregulation explain to free-market cheerleader William F Buckley on his TV show. It was also consumer-focused the people wanted cheap O tickets free market competition will give you very low prices in areas in which cost of her low and on dense Ruth where you can do is great big planes and you can feel them partly by offering discount.
When you're not selling your regular seats at the Fall Fair, you can have very low average fares that has more competition there.
Difficult for Pan Am for two reasons one was that because so much of its business was focused on service a Pan Am flight cost a lot of money to operate. I mean that Beluga caviar on flight attendant turn down service and going to pay for itself to was that because PanAm have been an International Airlines since the time it was delivering mail regulations and kept it from developing a domestic route service. No boring flights to Des Moines or Cleveland. And so if you wanted to fly PanAm you needed to get to one of the places where PanAm flew out of and one span and realize it might be handy to have a way for passengers in say Topeka to get to Miami for their flight to Rio. It was too late. I'm so PanAm has to scramble in this mess to try and acquire domestic routes. It finally does but at 8 again at a very heavy cost in 1980 Pan Am required National Airlines for way more than it was worth.
And rather than Bowie painting on the purchase further tank. The suffering are carrier in this posting regulation world where the airline industry was reduced to rates and routes things were looking so hot for Pan Am, but they were in good company existed in 1978. Every Interstate carrier has gone through bankruptcy search Benedict normally painful. Two. Let's do a quickie recap here. PanAm was flying high with oysters Rockefeller in easy-on-the-eyes stewardesses until 1968. When one trip retired the company then was mired in debt. Thanks to a half-billion-dollar airplane purchase, right when they 1973 oil embargoes made all Transportation crazy expensive a recession followed by a free market Bonanza AKA deregulation did help PanAm had no domestic service and couldn't compete with the other airlines that did it's disastrous acquisition of National Airlines did little to mitigate that then in 99
One the airlines Visionary founder one trip died which at least meant he was around to witness what happened next the 80s are revolving door of PanAm CEOs to reduce the once-mighty airline to a minor player in the aviation game. They sold off important roots and / staff but it made virtually no difference PanAm was in a tailspin and that was real bummer for employees like Robert Gant who are still super loyal to the company and slowly crumble is like owning an old mansion that you can't nobody can keep up anymore. And then you see it with Pan Am flight 103 Lockerbie bombing Pan Am flight 103 had been in the air for an hour. The 747 was on route from London to New York and then Detroit according to Pan American the ra more than 240 pass.
Andrews on board and a crew of fifteen it was after dark for reasons. We do not yet understand the plane with 50,000 gallons of fuel onboard plunged into a small Scottish Market to Pan American is not aware that any of the passengers or crew has survived a bomb into the baggage hold of clipper made of the Seas on a pan am surprised 747 the bomb was concealed inside a tape recorder which was in a suitcase and within 20 minutes of the flights departure from London the explosive to blow a huge hole in the plane's fuselage near Scotland border with England via 270 people.
Have to be before it crashed in the seventies and eighties terrorists and hijackers targeted Pan Am flight says Jenna Panara because it was considered America's de facto flag carrier. The nation's airline that ended with flight 103 that kind of was the final blow to Pan Am and it just simply couldn't recover in the Aftershock of that tragedy pan. Am trying to stay afloat brokering deals with United and Delta to buy its remaining Prime route, but it was a last-gasp situation in January 1991. The world's most experienced Airline filed for bankruptcy. And by the end of that year PanAm was effectively done. You think they were saying goodbye to an old friend but for many that's exactly what this airplane is. It was the first commercial 747 to come off Boeing's assembly line and its Pan American Airlines last 747 flight. That's why it's near and dear to so many and so does a company and now this is the end.
Then you know it's it's just like breaking up a marriage after 50 years. It's not an easy thing to let go of
there are a million reasons why Pan Am took a nosedive one trip Focus too much on bigger faster better aircraft and not enough on business a lack of domestic routes oil shocks deregulation. Maybe it was just their time in the end perhaps. It's a good thing that it collapsed hear me out PanAm rang in the jet age a new air of excitement in Exploration when everything seemed possible at least for the people who could afford to feel excited and panty. It was sexy it made flying sexy to it's been featured in dozens of TV shows and movies including 2002 Ultra. Stylish Catch Me If You Can exit other airlines didn't but times change and customers needs shift Panem star power was not made for the world of ultra low-cost air carriers where passengers are nickel and dimed on everything from checked luggage to snack packs do even occasionally bathroom.
Penny was of another age before the internet was filled with amateur videos of Passenger meltdowns and flight attendant tirades. And even though the airline went out with a whimper the Brand's Legacy lives on in the hearts of the folks who flew for and with Pan Am The Nostalgia for Pan Am and the Golden Age of flying didn't die, even though the company did maybe in the end all that experience did amount to something.
No big deal.
Regular failures is a production of American public media. It's written in hosted by Me Chief baggage handler Lauren over first officer. Whitney Jones is the show's producer editor is platinum frequent flyer Philips air traffic controller David. Is there a system producer in music is by the delightful David Schulman other original music. This season comes from Jenn champion and Michael Cormier engagement editor and Lauren d e is our executive producer contact by Tracy Mumford. The general manager of a p.m. Studios is Lily Kim both Pan Am pilot Robert Gant and flight attendant Wendy sukoneck wrote books about their experience at the airline. If you want to check out those or any of the books for reference in this episode go to our website spectacular failures. Org we have a list.
Super special things to gorilla Cinema out of Cincinnati for letting us crash their layover Lounge. No nuts for me. This is so close to my face.
Abrons Lauren here. Did you know that spectacular failures has a newsletter get out? No, we do each week will send out behind the scenes extras from episodes weekly team recommendations for things. We love a sneak preview of upcoming episodes and other fun stuff. You can sign up now at spectacular failures. Org / newsletter.